Terms of Service
Please read these terms carefully before using our personalized storybook creation service.
Welcome to Diffrun! These Terms of Service govern your access to and use of our platform, where you can create personalized storybooks featuring your child.
1. Acceptance of Terms
By using our platform, you agree to comply with these Terms. If you do not agree, please do not use Diffrun.
2. Storybook Creation
You are responsible for providing accurate details (e.g., name, gender, images) when creating a personalized storybook. Content is generated using AI and may be subject to minor variations.
3. Order & Payment
Payments are processed securely through Razorpay and PayPal, depending on your region. Prices are shown in your local currency where applicable, and your payment details are handled directly by these PCI-compliant providers.
4. Approval & Delivery
After payment, you can preview and refine your storybook. If no manual approval is submitted within 12 hours, your book will be auto-approved for printing. Delivery is estimated within 7–8 working days.
5. Refunds & Returns
If your order arrives damaged, defective, or misprinted, you are eligible for a free replacement or a full refund — see our Refund & Returns Policy for full details. Because each storybook is personalized and made to order, we cannot offer refunds for change of mind once an order has been approved or auto-approved for printing. Please review your preview carefully before approving.
6. Intellectual Property
All generated illustrations and text remain the intellectual property of Diffrun and may not be resold or redistributed without permission.
7. User Conduct
You agree not to use Diffrun for any unlawful or harmful activity, including but not limited to uploading offensive or infringing content.
8. Updates to Terms
We may update these Terms at any time. Continued use of Diffrun constitutes acceptance of the updated Terms.
9. Contact Us
If you have any questions about these Terms, email us at support@diffrun.com
Important Information
Secure Payments
All transactions are encrypted and processed by trusted payment gateways.
Delivery Timeline
7–8 working days delivery after approval. International shipping may vary.
Auto-Approval
Books auto-approve after 12 hours if no manual action is taken.
Key Limitations & Responsibilities
Refunds & Replacements
Damaged or defective orders qualify for a free replacement or full refund. Personalized books are otherwise non-refundable once approved.
Content Rights
AI-generated content and illustrations remain Diffrun's intellectual property.
Questions About Terms?
Our support team is here to clarify any part of our Terms of Service.
Contact SupportWe aim to respond within 24 hours
Effective Date
September 18, 2026
Terms are reviewed quarterly and updated as needed to reflect service changes and legal requirements.
By using Diffrun's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
