Privacy Policy
At Diffrun, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform to create personalized storybooks for children.
1. Information We Collect
- Child’s name and gender
- Uploaded images of the child (if provided)
- Parent or guardian's email address
- Order details including delivery and payment status (via Shopify or PayPal)
- IP address and location (for compliance purposes)
2. How We Use Your Information
- To generate and personalize the storybook and illustrations
- To process your order and provide delivery updates
- To ensure secure payment and fraud prevention
- To improve user experience, design, and performance
- To comply with legal and regulatory requirements
3. Legal Basis for Processing
We process your personal data based on your consent, our legitimate interests in providing a seamless experience, and in some cases, to fulfill contractual obligations related to your order.
4. Data Retention
We retain your personal information for as long as necessary to fulfill your order and provide after-sales support. After that, data may be anonymized and used solely for analytics or improvement of our services.
5. Sharing with Third Parties
We only share your information with trusted partners such as:
- Payment processors (e.g., PayPal, Razorpay)
- Order fulfillment platforms (e.g., Shopify)
- Cloud hosting and image generation services
These services are bound by strict confidentiality and data security standards.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Raise concerns with a data protection authority
To exercise your rights, contact us at support@diffrun.com.
7. Data Security
We implement strict security measures including encryption, secure file storage, and limited access to personal data. We never sell or rent your data to third parties.
8. Children’s Privacy
Diffrun is intended for parents and guardians. We do not knowingly collect personal data directly from children. All information must be submitted by a consenting adult.
9. International Data Transfers
If you are accessing Diffrun from outside India, please note that your data may be transferred to and processed in India or other countries where our infrastructure or partners are located.
10. Changes to This Policy
We may revise this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.” Please check back regularly.
Effective Date: March 7, 2025